Privacy Policy

Privacy Policy

Last updated: June 7, 2024

At CheekyMD (“CheekyMD,” “we,” “us,” “our”), we respect your privacy. Please read this Privacy Policy carefully to learn how we collect, use, share, and otherwise process your personal information, and to learn about your rights and choices regarding your personal information.

This Privacy Policy describes how we collect, use, and share the personal information that we gather on the subdomains and websites on https://www.cheekymd.com/ or through your use of our products and services (collectively, the “Services”). A reference to “CheekyMD,” “we,” “us,” or “our” is a reference to CheekyMD and its relevant affiliates involved in the collection, use, sharing, or other processing of personal information.

Our Services may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

Please click the following links to learn more about our Privacy Policy:

  1. Information We Collect
  2. How We Use Your Information
  3. How We Disclose Your Information
  4. How We Respond to ‘Do Not Track’ Signals
  5. Cookies
  6. Children’s Privacy
  7. Change of Control
  8. How We Protect and Retain Your Information
  9. International Transfers of Data
  10. Revisions to this Policy
  11. Your right to your data
  12. Contacting Us

1. Information We Collect

Information You Provide to Us. You may give us information by signing up for an account, entering information through our online forms or surveys, inputting information while using our Services, or contacting us by phone or email for information or customer service.

The specific types of information we collect will depend upon the Services you use, how you use them, and the information you choose to provide. The types of data we collect directly from you may include:

  • Identifiers, such as name, address, telephone number, date of birth, and email address.
  • Billing information, such as shipping address, credit or debit card number, verification number, and expiration date, collected by our payment processors on our behalf.
  • Commercial information, such as information about purchases or other transactions with us, including information about your healthcare provider, if applicable.
  • Customer service information, such as information about your customer service and maintenance interactions with us.
  • Demographic information such as your gender, age, marital status, and similar information in connection with the Services.
  • General geolocation information, such as city, state, or zip code.
  • Information about others, such as if you provide a family or friend's email address or contact information to allow access to your information or name them as an emergency contact.
  • User-generated content you post in public online forums on our Services or disclose to other users or your healthcare providers.
  • Other Personal Information:some text
    • Health information, such as information about your symptoms, medical history, lifestyle, prescriptions, mental health, drug or alcohol use, genetics, treatment options, and relevant physical characteristics (e.g., your height and weight) as well as medical photos you upload, lab results, and your insurance information;
    • Information about your sex life and sexual orientation;
    • Log-in credentials, if you create an account;
    • Demographic data, such as race and ethnicity;
    • Identity verification information (e.g. driver's license or other government-issued ID card or number), and your signature (if required for notarization purposes); and,
    • Contents of communications made via the Services.
  • Any other information you choose to directly provide to us in connection with your use of the Services.

Information We Collect Through Automated Means. We collect certain information about your use of the Services and the devices you use to access the Services, as described in this Section. We and our service providers (which are third party companies that work on our behalf), may use a variety of technologies, including cookies, SDKs, and similar tools, to assist in collecting this information.

Our Websites. When you use our websites, we collect and analyze information such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Services, software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, the number of clicks, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the terms you use in searches on our sites, the date and time you used the Services, error logs, and other similar information.

Information We Collect From Social Media and Other Content Platforms. When you "like" or "follow" us on Facebook, Instagram, Twitter, or other social media platforms, we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We may also collect your information if you sign up for one of our promotions or submit information to us through social media platforms.

If you access the Services through a third-party connection or log-in (e.g., through a social network or third-party authentication tool), you may allow us to have access to and store certain information from such third parties depending on your settings on such services. If you do not wish to have this information disclosed, do not use these connections to access the Services. For a description of how these third parties handle your information, please refer to their privacy policies and terms of use, which may permit you to modify your privacy settings.

Similarly, if you choose to connect our Services to third-party platforms or tools, or with other apps on your device, such third parties and tools may allow us to have access to and store additional information as it relates to your use of the Services. If you do not wish to have this information disclosed, do not initiate these connections.

Information We Receive From Other Sources. We work closely with third parties (including, for example, third party intermediaries, such as physicians, medical professionals, and pharmacies to provide you with the Services, as well as with advertising networks, analytics providers, marketing partners, and search information providers). Such third parties will sometimes provide us with additional information about you.

2. How We Use Your Information

In connection with providing you with the Services, we may use your information for the following business purposes:

  • Provide and manage the Services, which includes:some text
    • Maintaining and servicing accounts,
    • Providing customer service,
    • Processing and fulfilling orders and transactions,
    • Verifying customer information,
    • Processing payments,
    • Providing advertising or marketing services to you,
    • Detecting security incidents, protecting against fraudulent or other criminal activity, debugging and repairing errors, and maintaining the overall quality and safety of our Services,
    • Improving the Services, and
    • Communicating with you about the Services, your use of the Services, or your inquiries related to the Services and send you communications on behalf of physicians or other health care providers utilizing the Services to meet your needs.
  • Analyze and improving the Services, which includes:some text
    • Engaging in internal research to understand the effectiveness of our Services, improve our Services, and better understand our user base. If we publish or provide the results of this research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified.
    • Ensuring that content from our Services is presented in the most effective manner for you and for your computer or device, allow you to participate in interactive features of our Services (when you choose to do so), and as part of our efforts to keep our Services safe and secure.
    • Helping us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Services.
  • Advertising and marketing, which includes:some text
    • Communicating with you (in accordance with applicable legal requirements) by email, postal mail, or phone about surveys, promotions, special events or our products and Services and those of our subsidiaries, affiliates, and parent companies and any of their related businesses and those of our third-party partners.
    • Providing you (in accordance with applicable legal requirements) with more relevant advertisements and personalized content, and measure or understand the effectiveness of advertising and content we serve to you and others, and to deliver and customize relevant advertising and content to you.
  • Legal purposes, which includes:some text
    • Complying in good faith with any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others.
    • Establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others, such as protecting against malicious, fraudulent, or illegal activity.

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use and disclose such combined information in accordance with this Privacy Policy.

Aggregate/De-Identified Data. We may aggregate and/or de-identify any information collected through the Services so that such information can no longer be linked to you or your device ("Aggregate/De-Identified Information"). We may use Aggregate/De-Identified Information for any purpose, including for research and marketing purposes, and may also disclose such data to any third parties, including advertisers, promotional partners, and sponsors.

Marketing. We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contacting Us” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).

3. How We Disclose Your Information

With Your Consent. We may disclose your information with your consent.

Affiliates and Service Providers. We provide access to or disclose your information to select third parties who use the information to perform services on our behalf. They provide a variety of services to us, including:

  • Run, operate, and maintain our Services through third-party platforms and software tools;
  • Perform content moderation and crash analytics;
  • Run email campaigns; 
  • Perform marketing analytics;
  • Provide measurement services and targeted ads (you can opt out of these services at websites such as http://www.aboutads.info/choices and http://www.youronlinechoices.eu/);
  • Provide payment attribution; and,
  • Provide technical and customer support.

These entities may also include health care organizations, pharmacies, and other third parties we use to support our business or in connection with the administration and support of the Services.

Health Care Providers and Services. We disclose your information to health care providers: (i) to schedule and fulfill appointments and provide health care services as part of the Services, (ii) to whom you send messages through our Services, and (iii) for other treatment, payment or health care operations purposes, including pharmacy services, upon your request.

Joint Product/Marketing Partners. These are entities that jointly offer or provide services or products with us. These entities collect and use data in accordance with their own terms and privacy policies.

Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.

Public Forums/User Interactions. Certain features of our Services may make it possible for you to disclose comments publicly or with other users. Any information that you post publicly is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the users you disclosed it to and potentially the public at large, and may be accessible through third-party search engines. Accordingly, please take care when using these features. We are not responsible for how others use the information about you that you disclose to them through the Services.

Aggregate/De-Identified Information. We reserve the right to create aggregate/de-Identified data from the information we collect through the Services and our disclosure of such aggregate/de-Identified data is at our discretion.

Shine the Light Disclosure. The California "Shine the Light" law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of personal information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. However, we do not share your personal information with third parties for their own direct marketing purposes.

Privacy Information for Nevada Residents. Under Nevada law, certain Nevada consumers may opt out of the sale of "personally identifiable information" for monetary consideration (as such terms are defined under Nevada law) to a person for that person to license or sell such information to additional persons. However, we do not engage in such activity.

4. How We Respond to ‘Do Not Track’ Signals

Some browsers provide you with a way to signal that you do not want your browsing activity to be tracked. The Services may not currently respond to all Do Not Track (“DNT”) or similar signals, as we are awaiting consensus from the Internet policy and legal community on the meaning of DNT and the best way to respond to these signals.

5. Cookies

To make our Services work properly, we sometimes place small data files called cookies on your device or browser. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.

Analytics. We may use third-party web analytics services on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. 

If you receive email from us, we may use certain analytics tools to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

You may wish to restrict the use of cookies. Please be aware that some of the features of our Services may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:

Personalized Advertising. The Services may integrate third-party advertising technologies (e.g., Facebook, Google Ad Words, TikTok, Criteo and others) that use cookies, pixels, and other technologies to deliver relevant content and advertising for our products and research on the Services, as well as on other websites you visit and other applications you use. You can learn more about how to control advertising cookies by visiting the Network Advertising Initiative’s Consumer Opt-Out link, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s opt-out link for mobile devices. Please note that electing to opt-out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.

6. Children’s Privacy

Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us using the contact details provided at the end of this Privacy Policy. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Change of Control

Your information may be transferred to a third party because of a sale, acquisition, merger, reorganization, or other change in control. If we sell, merge, or transfer any part of the business, part of the sale may include your personal information.

8. How We Protect and Retain Your Information

We implement a variety of technical and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. However, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. Thus, while we have established and maintain what we believe to be appropriate technical and organizational measures to protect the confidentiality, security, and integrity of personal information obtained through our Services, we cannot ensure or warrant the security of any information you transmit to us.

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it, the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, and our legitimate interests, and/or as required to comply with applicable laws.

9. International Transfers of Data

Any data that you provide to us may be accessed, shared, or processed by our offices, located in the United States, and service providers located in the United States, if such data transfer is necessary for the specific purpose for which you submitted your data (such as the provision of goods or services under a written contract). This may entail the transfer of your personal information across international borders. The data protection standards may differ and be lower than the standards enforced in your jurisdiction.

10. Revisions to this Policy

We reserve the right to change this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review it periodically. The date this Privacy Policy was last revised is identified at the top of the document.

11. Your right to your data

At CheekyMD, we ensure the protection of your privacy rights concerning your personal information. You have the right to access, rectify, or erase your personal data, restrict or object to its processing, and request data portability. If we process your data based on consent, you also have the right to withdraw that consent at any time. To exercise any of these rights or for any related queries, please contact us help@cheekymd.com with “My data request” in the subject line. We are committed to promptly addressing and supporting you in managing your privacy preferences.

12. Contacting Us

If you have any questions about this Privacy Policy, please contact us at: 

CheekyMD

312 W 2nd St

Unit #A3979

Caspter, WY 82601